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Junior IT Technician

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At Epidemic Sound we are reinventing the music industry. Our carefully curated catalog, with over 30,000 tracks, is tailored for storytellers, streaming services, and in-store soundtracks. Countless clients around the world, from broadcasters, production companies, DSPs, and YouTubers rely on our tracks to help them tell their stories. Epidemic Sound’s music is heard in hundreds of millions of online videos daily, across millions of playlist streams, and in thousands of in-store locations. Headquartered in Stockholm, we’re spread across offices in New York, Los Angeles, Toronto, Hamburg, Amsterdam, Madrid, and Sydney. We’re growing fast, have lots of fun, and are taking the music industry with us.

We are now looking for an IT technician to help us bring our internal technology to the next level!

 

Job description

As an IT technician you will, together with our passionate IT team, play a key role in enabling our rock star colleagues to work as efficiently as possible by providing amazing technical support across Epidemic Sound. You will focus on the employee experience and resolve any technology issue that comes your way. You may find yourself working with troubleshooting conference and screening rooms, provisioning/deprovisioning accounts and hardware, inventory management, resolving printer issues or any number of other issues you may come across. 

This will include:

  • Delivering world class IT support for our offices
  • Working with a variety of internal stakeholders and vendors, to provide an innovative, functional and fun workplace experience for our employees
  • Constant improvement of the IT experience as we continue to grow

You will, together with your team, ensure the work equipment is functional and easy to manage as well as ensuring smart and functional IT support in our meetings space.

This is a full-time position based in Stockholm, you will report to our Global IT Manager.

 

Who are you?

To thrive in this role, we believe you are a curious person with the ambition to learn new stuff and dive into new technologies and tools. You are an analytical troubleshooter who might not always have the answer, but you know how to find it and you are determined to do so. Working in a team motivates you, and you like to actively collaborate with people around you to find solutions to problems.

The most important factor is having the right attitude, being adaptive and not afraid of change since we are a fast-growing company. So, if you don't yet have the experience - don't worry. With the right mindset you will learn!  

It would be music to our ears if you are/have:

  • Previous experience within IT-support is a merit 
  • Experience troubleshooting desktop software/hardware issues
  • Experience/Knowledge in Google G Suite, Mac OS, Windows 7, 8 & 10, and Linux 
  • Fluent in English, verbal and written


Curious about our music? Find our music on Spotify here → https://open.spotify.com/user/...

If you want a sneak peek of what It's like working here - check this out!

 

 

Application

Do you want to be a part of our fantastic team? Please apply by clicking the link below.

 

We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us.

Or, know someone who would be a perfect fit? Let them know!

HQ (Stockholm)

Åsögatan 121
SE11624 Stockholm Directions info@epidemicsound.com

Already working at Epidemic Sound?

Let’s recruit together and find your next colleague.

email
@epidemicsound.com
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